Delete your account
You can delete your Integro account and everything in it. You do not need the app installed to ask us to do it.
Request by email — no app required
Write to us
Send the message from the email address you signed in with, with “Delete my account” as the subject. That address is how we identify the account, so we do not have to ask you for anything else. We answer within thirty days.
Or do it yourself, immediately
In the app
Open Settings → Your data → Delete everything. It happens straight away and you do not need to contact us at all.
What gets deleted
Everything the account holds, in this order:
- On our servers — your check-ins, your readiness scores, the protocols generated for you, and anything the companion had remembered.
- On your phone — the whole local database.
- Your account itself — the identity is discarded. The next time the app opens it is a genuine first run.
The server is cleared first. If we cannot reach it, nothing is deleted at all and the app tells you so plainly rather than pretending it worked. Deletion cannot be undone, and we say so before you confirm.
Deleting your account does not cancel your subscription. Subscriptions are held by Apple or Google, not by us, and only the store that took the payment can cancel one. Cancel it there first, otherwise it keeps renewing after your data is gone: cancel on the App Store · cancel on Google Play.
Want a copy first?
Deletion is permanent, so take your data before you ask for it if you want to keep it. In the app: Settings → Your data → Take a copy produces a complete file of every check-in, score and note. You can also ask us for it at the address above.
More detail on what we hold and for how long is in the Privacy Policy.