Support
One address, read by a person.
Contact us
Tell us what happened and what phone you are using. If it is about your data or your account, write from the email address you signed in with — that is how we identify it.
Integrohealth Sağlık Danışmanlığı ve Bilişim Teknolojileri A.Ş.
The common ones
Cancelling your subscription
Subscriptions are held by Apple or Google, not by us, so only the store that took the payment can cancel one — we cannot do it for you, and neither can deleting the app. Cancel on the App Store · cancel on Google Play.
Restoring a subscription on a new phone
Open Settings → Restore purchases, or use the same button on the subscription screen. Use the same Apple or Google account that bought it.
Deleting your account
In the app: Settings → Your data → Delete everything. Or ask us to do it, without needing the app at all — see Delete your account.
Getting a copy of your data
Settings → Your data → Take a copy produces a complete file of every check-in, score and note.
The alarm did not go off
Integro needs permission to schedule exact alarms, and on some Android phones battery optimisation will stop it. Check that Integro is allowed to run in the background and that notifications are enabled for it.
Integro is a self-development companion. It is not a medical device and does not diagnose, treat or give medical advice — see the Terms of Use. If something about your health worries you, speak to a doctor rather than an app.